Privacy Policy for FLWRS

FLWRS is a platform that allows creators to receive support from their audience through digital flowers. At FLWRS, your privacy is of utmost importance. We are committed to ensuring that your personal information is secure when using our services.

The services are provided by FLWRS Ltd, a company registered in the United Kingdom, with its registered office at 1 St Kathrine's Way, London E1W 1UN United Kingdom. This privacy policy outlines how we handle and protect your personal data in compliance with the UK General Data Protection Regulation (GDPR) and other applicable laws.

Website Visitors

Like most website operators, FLWRS collects non-personally-identifying information typically provided by web browsers and servers, such as browser type, language preference, referring site, and the date and time of each visitor request. The purpose of collecting this information is to better understand how visitors use our website and to improve our services.

We may also collect potentially personally-identifying information like IP addresses for logged-in users and payment users. IP addresses and email addresses are disclosed to the administrators of FLWRS only as needed to provide support or ensure compliance with our terms.

Payments

When making a payment to a creator on FLWRS, you provide payment information to our payment processor Stripe. The processor provides us with a token representing your account, your card's expiration date, card type, and the last four digits of your card. If you provide additional information like a name or email address, the processor may share this with us to fulfill the transaction.

We also collect and process information about:

  • The creators you support.
  • The level of support provided.
  • Rewards received (if applicable).
  • The frequency of your contributions.

Gathering of Personally-Identifying Information

Certain interactions on the FLWRS platform require us to collect personally-identifying information. For example:

  • When you sign up for an account, we collect a username and email address.
  • When you make payments, additional personal and financial information is collected as needed to process transactions.

This information is collected solely to fulfill the purpose of the interaction. You can opt out of providing personal data, but this may limit your ability to access certain services on the platform.

To request data deletion, please email us at [email protected].

Aggregated Statistics

FLWRS may collect statistics about user behavior on the platform. This information may be shared in aggregate form (e.g., trends and usage reports) but will not include personally-identifying data unless explicitly stated and with user consent.

Protection of Information

FLWRS discloses potentially personally-identifying and personally-identifying information only to employees, contractors, or affiliated organizations that:

  1. Need to know the information to process it on our behalf or provide services through FLWRS.
  2. Have agreed to strict confidentiality obligations.

Some of these parties may be located outside of the UK. By using the platform, you consent to such transfers. FLWRS will take all necessary measures to ensure data protection during these transfers.

We will only disclose personal information:

  • To comply with legal obligations (e.g., court orders or law enforcement requests).
  • To protect the rights or property of FLWRS, users, or the public.

Account Deletion and Data Retrieval

  • To delete your account, you can use the account deletion option available through the FLWRS platform. Deletion will result in the removal of associated data in compliance with applicable laws.
  • For banned accounts, data will be permanently deleted 60 days after the ban takes effect.
  • To request a copy of your data, contact [email protected].

Cookies

FLWRS uses cookies to enhance the user experience, track website usage, and analyze trends. These include:

  1. Strictly Necessary Cookies: Essential for site functionality (cannot be refused).
  2. Analytics Cookies: Used to improve our services (e.g., Google Analytics).

You can manage cookie preferences through your browser settings.

Business Transfers

In the event that FLWRS Ltd is acquired or its assets are transferred, user data may be part of the transaction. You acknowledge that such transfers may occur and agree that any acquirer may continue to use your personal data as described in this policy.

International Users

If you are accessing FLWRS from outside the UK, note that your data will be processed in compliance with UK GDPR. Transfers of data outside the UK will include safeguards to protect your rights.

Changes to the Privacy Policy

FLWRS may update this policy from time to time. We encourage users to review this page periodically. Significant changes will be communicated via email or notifications on the platform.

For any questions about this privacy policy, please contact us at [email protected] or write to us at: FLWRS Ltd 1 St Kathrine's Way, London E1W 1UN United Kingdom.